Managing Tickets on Order Up
Tickets arrive in the form of lists as you fulfill requests you will want to mark these “complete”.
Working With Items
Each ticket will have a list of food items:
Marking Items Complete
Tapping on the bullet icon:
will mark an item complete Completed items will have a check mark:
and can be tapped a second time to toggle the complete state.
Viewing Item Details
Under normal operation, a kitchen worker may encounter an unfamiliar food item. If this occurs or they simply want to refresh their memory, they can tap on the name of a food item:
This will Navigate to the food details page:
Completing Tickets
After all the food for a ticket has been prepped workers will want to complete the ticket. Completing a ticket alerts waiters and removes it from kitchen screens. Tickets can be completed in two ways: swiping, marking all items complete.
Swiping to complete a ticket
To complete a ticket in this way, press on the top portion of a ticket and swipe rapidly downwards.
Completing all Items to Complete a Ticket
Once a user marks all items complete the system will automatically mark the ticket complete.
Further Reading
This article is but a part of a series of articles I have adapted from Order Ups original manual. For further reading, feel free to explore the links below:
